Shipping Information
Question on Shipping ?  email us

The Shopping Cart will send back a confirmation of your order automatically.
Please note that even orders that are pre-ordered will receive a
confirmation that items have shipped.
This is a default set in the shopping cart that sends this message when
 we retrieve orders from system.
Please refer to item for issue dates.

International Shipping Information and Charges
Click Here

IMPORTANT SHIPPING INFORMATION!

Shipping/Handling in the U.S.48 states is $11.95 for each shipment, from one item to six items. This is based on 1/18th scale die cast models.
Shopping Cart may show multiple shipping charge but we adjust invoice at time of billing.
Other items may have different shipping charges and will be noted in item description.

We will only package 6 items to one box for shipping to insure safe handling by shipper.

Shipping/Handling to HI, AK, and PR is $18.95 for the 1st item, plus $11.00 for each additional item shipped at that exact same time.

Shipping to APO addresses is done through US Post Office. Charges to APO box are $15.00 for one item and
 additional items are determined at time of order by weight. Please email us for shipping multiple items to an APO address.

• Multiple Items and Back Orders

We do attempt to ship as many cars together as possible, to keep your shipping costs
as low as possible.
It depends on exactly when cars arrive here, or if some cars are delayed
by the manufacturer.
We will do our best to group cars together.
However, we cannot hold an item for weeks and months on end waiting for another
item to be released.

This has caused many problems as some items may be a sellout and highly desired
item and then customer that initially ordered vehicle then cannot pay for item or
changes mind.

Also, issue dates are subject to change and they are delayed sometime as long
as 6 months.
There will be no exclusions !!!!

• Shipping Carriers

We ship 100% by UPS Ground in the Continental US

We will NOT ship to U.S. Post Office Boxes.

We DO suggest shipping to a business (your work) if possible, so someone actually signs for the shipment.

Any questions should be referred to sales@nationaldiecasters.com or call
 334/678-7537 during hours posted
10:00 to 5:00 Central Standard Time / 11:00 to 6:00 Eastern Standard Time

• Returns ...for more information click here

All returns are at buyers expense !!  If we are replacing item we will ship item at our expense.
 On International Orders all shipping is at buyers expense.

When returning an item you must call or email shipping@nationaldiecasters.com and get a return authorization or item will NOT be replaced and no credit applied to account.

Items returned due to customer just changing their mind will incur a 20% restocking fee.

If item is damaged, you must notify us within 7 days or item cannot be returned. All returns are at buyers expense !!

Please Note : We have one of the best records with UPS on our packaging methods. We only average 2 claims per year.
In retrospect..........even with our extreme care in packaging an item retail display box may get bent or plastic window crushed in shipping.
This is mostly due now to the very flimsy packaging the manufacturers now package their items for the retail shelf display.
Manufacturers do not consider a bent or crushed display box as a returnable item and do not supply dealers with extra boxes.
Therefore we do not consider a bent or crushed display box as a returnable item also.

Question on Shipping ?  email us