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Nationaldiecasters takes special
care in packing your order, but some orders may shift in
transit and may cause parts to become loose or fall off.
In most cases, parts can be easily snapped or glued onto the model with
ease, in other instances
we may be able to ship a replacement part to you.
In addition, most scratches and small blemishes can be easily removed
from a model with
automotive wax.
However, some models may be received defective beyond repair, and we
will be more than
happy to replace the model for you.
As Nationaldiecasters has no control over manufacturer
imperfections that are common with factory produced models,
Nationaldiecasters may not be held responsible for return shipping
costs.
We will however, replace any defective merchandise within 7 days of our
shipping date and the replacement will be shipped at our cost.
All returns must have prior Return Authorization.
To get a Return Authorization # please either call us at 1-334-678-7537
or email us at-
sales@nationadiecasters.com
Items shipped with USPS are not covered if damaged in transit.
Please review our return guidelines:
- All returns must be pre authorized with a Return Authorization
#.
- All returns must be received within 14 days of purchase.
- All returns must be prepaid by the carrier of your choice
(shipping is not reimbursed).
- All Orders damaged in transit, will be picked up by UPS.
- All returns must be received in all original packaging with a
copy of the invoice and return authorization #.
- All defective models may be return for replacement of IDENTICAL
model only.
- Shipping charges are non-refundable
- All returns that are sent a return label, will be charged if the
return is not received in 10 days after return label is received.
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